Business automation software helps automate repetitive tasks so that employees can concentrate on more productive tasks that contribute to the success and growth of a company. Automation tools help reduce human error rates and increase efficiency of workflows by executing tasks based on predefined rules and guidelines. They also aid in meeting goals and objectives of the organization by revealing inefficiencies that need to be addressed.
Good candidates for business process automation include high-volume, recurring and time-sensitive processes that could benefit from improved quality and consistency. They may be difficult with multiple stakeholders or require compliance with regulations of the industry.
A few examples of business processes that benefit from automation include customer relationship management (CRM) processes sales lead classification, follow-up, as well as social media monitoring. In addition, inventory-related processes such as communication between distributors and suppliers monitoring stock levels and order placement can be automated to business automation software help companies become more resilient and less vulnerable to disruption.
Other areas that are suitable for business process automation include hiring, email management, and accounting. Business process automation can enhance the efficiency of these workflows through reducing and improving every phase of the existing process. Automating the hiring process, for instance can speed up the entire selection and hiring process. It can also help eliminate manual and redundant tasks like moving documents, data, and emails between departments and systems.
Automation tools offer a visual user-friendly, intuitive, and easy interface. This makes it easy for anyone to create and deploy workflows. They also enable teams to create and manage approvals, reminders, and escalations based on pre-defined rules and conditions.